A1 Stylez

This woman I said extremely unprofessional and does not care about her customers whatsoever. I booked an appointment with this woman for a Wednesday evening and 5hours prior to my appointment I received a message from her assistant notifying me that my appointment time was not available due to the fact that she changed her hours of operation and her website had not been updated over two weeks later after doing so. I asked her if an exception could be made for me seeing as though I was notified last minute and my birthday was the following day. She expected me to accommodate her and come at 4p instead of 8 , and the time in which she notified me to come at 4 was 2:30pm. I told her I would be unable to come and that I could instead come at 6. She said it wouldn’t work. I asked her what did that mean in reference to my hair. She sent me multiple messages telling me not to have an attitude and reiterated that I had scheduled an appointment for a time in which her business would no longer be open. Fluctuated I asked her again calmly what could be done. She responded telling me to have a goodnight and that I would be recovering a refund for my deposit. Smh entirely poor unacceptable customer service. She never apologized for the inconvenience or acknowledged her wrongs nor showed any genuine concern for the inconvenience SHE thrust upon me. I cannot speak for her talent, based off pictures she does a good job but her work ethic is terrible and unprofessional. I should have listened when I was warned about her by my friends.